Internal Application

The Following CPM Positions are Currently Available:

• Assistant Property Manager

***You Will be Able to See the Job Description Once You Select Your Position of Interest Below!***

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Internal Application Form

For CPM team members to easily apply to internal positions within the company.

Submission Information
If you are an existing team member at The Villages CPM and are interested in applying for an internal posting, please complete and submit the following.
CPM SOP Files:
Click Here to Read the CPM SOP for Internal Job Posting
Position of Interest*
Property Accountant Job Description

Available: 8/24/22 through 9/9/22

THIS IS A FULL-TIME HOURLY POSITION REPORTING TO THE ASSISTANT ACCOUNTING DIRECTOR
Scope of Responsibilities
Within the spirit of “Making People’s Dreams Come True,” the Assistant Property Manager is responsible for execution of tasks and deliverables.

• Receive direction from senior management.
• Support programmatic goals and objectives through performance of assigned tasks.
• Perform tasks and assignments working independently, developing subject knowledge and exercising judgement and initiative.
• No direct supervision of projects or team members.
• Receive work assignments in terms of team objectives, and specific tasks in terms of individual and collective priorities and deadlines.
• Work is reviewed for individual technical accuracy, compliance to program objectives, budget management, and timely independent task execution.
• Responsible for 100% of allocated portfolio budget transactions.

Essential Duties and Responsibilities

Duties and responsibilities for this position include the following; While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions to be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)
• Assist CPM team members with annual CAM reconciliations and annual budgeting processes.
• Assist Senior Property Accountant with monthly journal entries, monthly general ledger account reconciliation, monthly bank reconciliations, monthly financial statements and generate and post monthly rental billing.
• Input AP and AR daily, prepare check runs and deposits, process tenant security deposits, enter and maintain properties and leases in accounting software and assist with sales tax and owner distribution calculations.
• Assist CPM team members with various projects, make recommended improvements with existing procedures and help implement new ones
• Assist with employee training as needed.
• Calculate and run late fees for both commercial and residential tenants.
• Post monthly rent (commercial billing) for both commercial and residential tenants.
• Calculate district fees and send to District accounting on a monthly basis.
• Assist Assistant Accounting Director with budget creation.
• Process chilled water billing and work with Central Accounting on a monthly basis.
• Track and process Real Estate Tax calculations on an annual basis.

Educational/Experience Requirements
• Accounting degree or equivalent from two (2) year college or technical school; or three plus (3+) years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers, copiers, and fax machines.
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook as well as excellent written and oral communications skills.
• Excellent time management skills and the ability to manage multiple priorities.
• Must remain professional, responsive, and cooperative at all times and consistently produce quality work while meeting deadlines.

Supervisory Responsibilities
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or portfolio specific training to co-workers.

Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from CPM Department Management, Accounting Department Management, Staff, Vendors, and Tenants. English is required for oral and written communications.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands and fingers, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand.

The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, and extreme heat.

The employee is occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock; moving mechanical parts, extreme cold, and vibration. These conditions are based on the type of facility being managed and will vary. The noise level in the work environment is usually moderate but can be extremely loud depending on worksite.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
Property Manager Job Description

Available: 5/9/2022 through 5/31/2022

THIS IS A FULL-TIME SALARY POSITION REPORTING TO THE SENIOR PROPERTY MANAGER
Scope of Responsibilities
Within the spirit of “Making People’s Dreams Come True,” this classification is responsible for execution of tasks and deliverables.

• Receive tactical direction from senior management.
• Execute programmatic goals and objectives through performance of assigned tasks.
• Perform tasks and assignments applying subject knowledge, judgement, and initiative.
• Exercise direct supervision over assigned portfolio, projects, systems, or assigned team members.
• Receive work assignments in terms of team objectives, and specific tasks in terms of individual and collective priorities and deadlines.
• Work is reviewed for individual technical accuracy, compliance to programmatic and team goals and objectives, portfolio budget management, and timely independent task execution.
• Responsible for 100% of allocated portfolio budget development and management.

Essential Duties and Responsibilities

Duties and responsibilities for this position include the following; While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions to be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)
• With the “Handshake of the host” approach, develop and maintain partnerships with Hometown Business Partners (Tenants), interdepartmental partners and external partners.
• Conduct routine site visits to Tenant’s physical location(s) within the assigned portfolio.
• Schedule, arrange and coordinate a variety of complex meetings including multiple departmental attendees.
• Develop and maintain Tenant retention policies and procedures through person-to-person interactions and partnership development..
• Identify potential opportunities for Tenant’s business operation within the assigned portfolio and inform Senior Property Manager.
• Identify potential opportunities to increase Tenant and Customer experience within the assigned portfolio and inform Senior Property Manager.
• Directly manage, respond to, and execute Accounts Receivable collection efforts.
• Audit and validate annual CAM reconciliations.
• Work in conjunction with facilities management program to implement the maintenance of the structure and equipment. Ensure efficiency and reliability of operations at lowest cost while maintaining first-class operations.
• Perform periodic property inspections as oversight of facility management responsibilities; engage with Facilities program leadership for any issues.
• Work with Commercial Construction regarding tenant physical improvements, initial move in and final move out in conjunction with the Commercial construction team.
• Handle/review all tenant accounting to include rent rolls, invoicing, etc.
• Act as a liaison for the building owner to enforce lease requirements between the tenant and the landlord.
• Address disputes regarding boundaries, easements, and covenants with stakeholders.
• Monitor tenant performance and coordinates tenant correspondence.
• Evaluate tenant issues and make recommendations to the Senior Property Manager of action to be taken.
• Work in conjunction with the Senior Property Manager to implement lease administration and property management. Manage and conduct regular tenant visits to build rapport. Identify and address tenant concerns.
• Receive, review, and process CRFs (contract requests) to ensure property, budget, and coding information is correct.
• Fully understand and enforce Villages Design standards and criteria; review & process DRFs (Design Requests) for tenants and as submitted by facility managers.
• Interact with retail, industrial and office tenant properties and franchise community.
• Establish operational budgets, perform accounting audits, develop and deliver executive reports and invoice approval.
• Process, code, approve, and verify invoices for payment.
• Work to create quality standards and develop standard operating procedures as they relate to operational activities.
• Establish daily communication and a mutually productive working relationship between Commercial Property Management staff, Leasing department and accounting department, as well as other Village's business partners.
• Act as liaison to public utility, environmental and energy agencies.
• Maintain up-to-date industry knowledge on latest technology/upgrades in construction industry as well as commercial property leasing trends.
• Participation in On-Call rotation schedule for after-hours & weekend response to CPM-wide facility, tenant, and resident maintenance issues
• Other duties as assigned.

Educational/Experience Requirements
• Bachelor’s degree in Business, Real Estate, Facility Management or Construction Management preferred.
• BOMI, ICSC, IREM, IFMA or other equivalent certifications preferred.
• Minimum of 5 years related experience and/or training; or equivalent combination of education and experience required.
• Applicant must possess working knowledge of commercial building systems, including but not limited to HVAC, plumbing, electrical, and life safety.
• Experience with Property Management Software is preferred.
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook as well as excellent written and oral communications skill.
• Applicant is required to have a valid Florida driver’s license with a driving record acceptable to company standards.

Supervisory Responsibilities
• No direct reports
• Carry out management responsibilities in accordance with the organization's policies and applicable laws.
• Must be available at all times for emergencies as directed.

Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from CPM Department Management, Accounting Department Management, Staff, Vendors, and Tenants. English is required for oral and written communications.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands and fingers, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand.

The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, and extreme heat.

The employee is occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock; moving mechanical parts, extreme cold, and vibration. These conditions are based on the type of facility being managed and will vary. The noise level in the work environment is usually moderate but can be extremely loud depending on worksite.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
Assistant Property Manager Job Description

Available: 7/07/23 through 7/20/23

THIS IS A FULL-TIME HOURLY POSITION REPORTING TO THE SENIOR MANAGER OF OPERATIONS

Job Summary/Purpose
Within the spirit of “Making People’s Dreams Come True”, this position is responsible for the execution of tasks and deliverables. Will receive direction from residential property senior management. Support programmatic goals and objectives through performance of assigned tasks and perform tasks and assignments working independently, applying subject knowledge and exercising judgement and initiative. Receive work assignments in terms of team objectives, and specific tasks in terms of individual and collective priorities and deadlines. Work is reviewed for individual technical accuracy, compliance to program objectives, budget management, and timely independent task execution. Responsible for 100% of allocated portfolio budget. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.

Essential Duties and Responsibilities

Duties and responsibilities for this position include the following; While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions to be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)
• Monitor designated electronic data systems to receive, track, and respond to resident service requests to address unit and/or property maintenance concerns; communicate with resident, designated vendor/contractors, and/or senior management for appropriate, timely response and resolution. Serve as an efficient liaison between residents, vendors, and the Property Manager
• Assign, coordinate, manage, and assess the tasks and work of the on-site general maintenance and porter vendor staff to ensure effective service delivery and compliance with contractual obligations
• Coordinate resident unit entry in accordance with requirements of Miya’s law; maintain effective communication of work priorities with contractors and residents to implement and ensure procedures that will prevent and/or correct issues within designated timeframes, standards, and/or budget constraints
• Assign, track, strictly manage and control the assignment of keys and monitoring of vendor access to the property; manage and assign keys for new and transfer residents, maintain the integrity of the key tracking software
• Work closely with Residential Property Manager, Operations Support Team, and vendors to ensure the timely, efficient, resident-oriented management and resolution of resident inquiries, concerns, and/or complaints by directly engaging with residents and vendors adequately investigating to identify needs, determine most appropriate resolutions, escalating when necessary, and appropriately documenting in designated electronic data systems. Ensure successful resolution and completion of all resident maintenance service requests.
• Complete on-property building, landscape, common areas, residential unit, and amenity area inspections within specified pre-determined inspection schedules; complete and submit thorough, comprehensive inspection reports that meet the process expectations to help ensure and maintain compliance in accordance with Villages standards for optimal functionality and appeal.
• Manage demands for work (POs, RPOs, Contracts) to ensure POs are statuses appropriately, RPOs are issued and cancelled as needed, and contract terms are addressed within 120 days of expiration. Maintain a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance, housekeeping, and general maintenance functions.
• Track, process, and manage all unit turnover tasks including but not limited to related inspections, vendor services coordination, stakeholder communications, system updates, rentable units repurposing, and resident bill-backs. Conduct move-in and move-out unit inspections to determine applicable charges for damages and determine market readiness.
• Thoroughly review and provide first level approval, or decline, vendor invoices for delivered services.
• Establish effective communication of work priorities to implement and ensure procedures that will prevent and/or resolve issues within designated timeframes, standards, and programmatic expectations.
• Respond to inquiries, requests for assistance, reported concerns, and complaints in a professional, timely, and effective manner; communicate problems & issues and make recommendations for resolution. Assist in the development of maintenance and/or repair scopes of work as needed.
• Support organizational goals and efforts of maintenance, aesthetic and cleanliness standards for buildings, and grounds. Always maintain a safe work environment, and report any safety concerns or issues to senior management.
• Plan, prepare, & perform new resident orientations; successful completion of all new resident related tasks including but not limited to portal review, property tour, technology set-up assistance, rentable items review and pro-rated rent collection.
• Establish and maintain positive working relationships with residents; routinely engage with residents to build rapport and help identify and address resident concerns.
• Assist in the review, reconciliation, and resolution of resident billing issues. Assist with the review, validation, and assessment of bill-back fees to residents for enhancements and other related maintenance expenses.
• Assist with compiling, preparing, creating, and distributing correspondence, memos, forms, agendas, presentations, and reports in a timely manner. Prepare and maintain appropriate files & data.
• Assist in the preparation and processing of lease and related documents, the collection of rents, and delinquency matters. Support lease administration and the implementation of property management processes and procedures.
• Assist in the preparation and processing of annual budgets; compile and analyze financial data, prepare, and present proposed budget needs, assist in the budget data entry process; assist in the effective and efficient management of budget allocations and expense monitoring throughout the fiscal year.
• Assist with coordination and scheduling of resident meetings, answering phones, checking voicemails, and returning calls as needed. Maintain consistent communication with all property stakeholders on critical dates, maintenance issues, etc.
• Assist with the implementation and enforcement of property policies, rules & regulations, ensuring compliance with local, state, and federal laws.
• Maintain a working knowledge of all fair housing laws and policies and employ best practices for the fair and consistent upholding of these and all company/property polices.
• Participation in On-Call rotation schedule for after-hours and weekend response to property or resident maintenance issues.
• Must always be available for emergencies as directed; this may include on-site work after normal business hours, on weekends, or on observed holidays to support project schedules, on-call schedule, or unanticipated property or resident needs.
• Prompt and regular attendance is a requirement of this position.

Supervisory Responsibilities
• Customarily and regularly directs the work of two or more full-time employees or the equivalent and has the authority to make decisions regarding the hiring, firing, and promotion of these direct reports.

Minimum Requirements
• Minimum of 2 or more years related experience and/or training, or equivalent combination of education and experience
• Commercial maintenance experience preferred
• BOMI, BOMA, ICSC certification preferred
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook as well as excellent written and oral communications skills
• Applicants are required to have a valid Florida driver’s license with a driving record acceptable to company standards

Typical Physical/Mental/Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, use hands and fingers, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to wet and/or humid conditions, and extreme heat. The employee is occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic, moving mechanical parts, extreme cold, and vibration. These conditions are based on the type of facility being managed and will vary. The noise level in the work environment is usually moderate but can be extremely loud depending on the worksite.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
Residential Property Coordinator Job Description

Available: 5/9/22 through 5/31/22

THIS IS A FULL-TIME HOURLY POSITION REPORTING TO THE LOFTS PROPERTY MANAGER
Scope of Responsibilities
Within the spirit of “Making People’s Dreams Come True,” this position is responsible for execution of tasks and deliverables.

• Support the Property Manager with lease administration and property management .
• Assist Property Manager with lease management (documentation, reporting, tenant engagement, rent processing, etc) .
• Support Property Manager to help ensure the timely, efficient, customer-oriented handling & resolution of tenant inquiries, concerns, or complaints by establishing needs, investigating problems, proposing solutions, and documenting as appropriate .
• Work with the Property Manager to help coordinate & respond to facility maintenance needs; manage maintenance requests/issue work orders; manage system of record (MRI).
• Support contract administration and service vendor management .
• Perform periodic property inspections .
• Process invoices & prepare for Property Manager review & approval .
• Answer & direct phone calls; greet and direct visitors .
• Other duties as assigned.

Educational/Experience Requirements
• AA degree in Business, Real Estate, Facility Management or Construction Management and/or one (1) year of related experience and/or training preferred .
• BOMI, ICSC, IREM, IFMA or other equivalent certifications preferred.
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook as well as excellent written and oral communications skill.
• Applicant is required to have a valid Florida driver’s license with a driving record acceptable to company standards.

Supervisory Responsibilities
• Not Applicable

Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from CPM Department Management, Accounting Department Management, Staff, Vendors, and Tenants. English is required for oral and written communications.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands and fingers, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand.

The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, and extreme heat.

The employee is occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock; moving mechanical parts, extreme cold, and vibration. These conditions are based on the type of facility being managed and will vary. The noise level in the work environment is usually moderate but can be extremely loud depending on worksite.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
Assistant Facility Manager Job Description

Available: 5/9/22 through 5/31/22

THIS IS A FULL-TIME SALARY POSITION REPORTING TO THE SENIOR FACILITY MANAGER
Scope of Responsibilities
Within the spirit of “Making People’s Dreams Come True,” the Assistant Facility Manager is responsible for execution of tasks and deliverables.

• Receive direction from senior management.
• Support programmatic goals and objectives through performance of assigned tasks.
• Perform tasks and assignments working independently, developing subject knowledge and exercising judgement and initiative.
• Receive work assignments in terms of team objectives, and specific tasks in terms of individual and collective priorities and deadlines.
• Work is reviewed for individual technical accuracy, compliance to program objectives, budget management, and timely independent task execution.
• Responsible for 100% of allocated portfolio budget.
• Assigned a specific portfolio of properties not weighted above 1.25.

Essential Duties and Responsibilities

Duties and responsibilities for this position include the following; While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions to be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)
• Monitor established repair/maintenance programs for all operational aspects of the building systems, including but not limited to structural, electrical, mechanical and life safety.
• Manage vendors/contractors in the implementation of preventative maintenance programs for all building systems.
• Establish effective communication of work priorities with contractors & tenants to implement and ensure procedures that will prevent and/or correct issues within designated timeframes, standards, and/or budget constraints.
• Conduct monthly, quarterly and annual building and property inspections; complete inspections within specified pre-determined inspection schedules; submit thorough inspection reports that meet the process expectations and help to maintain asset integrity.
• Identify, analyze, and resolve building and property issues.
• Respond to Tenant Service Requests and submit FM Service Requests as needed to address facility maintenance concerns; communicate with appropriate vendor/contractors for response as needed.
• Analyze, document, and resolve warranty issues with vendors/contractors as needed; escalate on-going or non-compliance issues to Senior Facilities Manager for review & direction.
• Inspect installations and repairs, and monitor progress to ensure contractor conformance to established specifications.
• Monitor and review the work of contracted service vendors to ensure contractual compliance; report any on-going concerns to Senior Facilities Manager.
• Compile specs, prints, and create all supporting documentation for the preparation and submittal of contract request forms for competitive bid and/or recommended direct-source maintenance contracts; make recommendations regarding the need for contracted services.
• Manage demands for work (POs, RPOs, Contracts) to ensure POs are statused appropriately, RPOs are issued and cancelled as needed, and contracts are addressed within 120 days of expiration.
• Thoroughly review and provide first level or approval, or decline, vendor invoices for delivered services.
• Maintain ongoing communications with contractors, tenants, team members, and leadership; communicate with tenants in terms of scope of work and estimated timeline of services/response to maintenance requests.
• Participation in On-Call rotation schedule for after-hours & weekend response to CPM-wide facility, tenant, and resident maintenance issues.
• Must be available at all times for emergencies as directed; this may include on-site work after normal business hours, on weekends, or on observed holidays to support project schedules, on-call schedule, or unanticipated facility needs.
• Other duties as assigned.

Educational/Experience Requirements
• Minimum of 2 years related experience and/or training; or equivalent combination of education and experience required.
• Bachelor’s degree in Facility Management or Construction Management preferred.
• Applicant must possess effective working knowledge of commercial building systems, including but not limited to HVAC, plumbing, electrical, and life safety.
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook as well as excellent written and oral communications skill.
• Applicant is required to have a valid Florida driver’s license with a driving record acceptable to company standards.

Supervisory Responsibilities
No direct reports

Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from CPM Department Management, Accounting Department Management, Staff, Vendors, and Tenants. English is required for oral and written communications.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands and fingers, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand.

The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, and extreme heat.

The employee is occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock; moving mechanical parts, extreme cold, and vibration. These conditions are based on the type of facility being managed and will vary. The noise level in the work environment is usually moderate but can be extremely loud depending on worksite.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
Assistant Facility Manager Job Description

Available: 5/9/22 through 5/31/22

THIS IS A FULL-TIME SALARY POSITION REPORTING TO THE SENIOR FACILITY MANAGER
Scope of Responsibilities
Within the spirit of “Making People’s Dreams Come True,” the Facilities Supervisor is responsible for the following:

• Receive direction from senior management.
• Support programmatic goals and objectives through performance of assigned tasks.
• Perform tasks and assignments working independently, developing subject knowledge and exercising judgement and initiative.
• No direct supervision of projects or team members.
• Receive work assignments in terms of team objectives, and specific tasks in terms of individual and collective priorities and deadlines.
• Work is reviewed for individual technical accuracy, compliance to program objectives, budget management, and timely independent task execution.

Essential Duties and Responsibilities

Duties and responsibilities for this position include the following; While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions to be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)
• Under the direction of the Senior Facilities Manager, assist and help coordinate & respond to the day-to-day in-field building operation needs of the facilities & FM Team, including but not limited to janitorial, landscape, life safety, building systems, site services, projects, and general maintenance; assist with the diagnosis of malfunctions and the effective course of action for correcting.
• Assist with the physical inspection of buildings for needed maintenance and repair; complete inspection reports and checklists to assist in the identification, analysis, and resolution of building and building system issues.
• Support in-field coordination and expediting of contractor work; physically respond to calls for contractor in-field access to facilities, assist in quality assurance inspections, liaise between Facilities team, vendors, & Tenants.
• Complete DRC on-property inspections within specified pre-determined inspection schedules; complete & submit thorough inspection reports that meet the process expectations & help maintain design standard compliance; re-inspection to ensure reported violations correction.
• Assist in Facilities’ team efforts of maintaining aesthetic and cleanliness standards for buildings, and grounds. Always maintain a safe work environment, and report any safety concerns or issues to Senior Facilities Manager.
• Recognize issues that may need repair, replacement, or adjusting and report to the Senior Facilities Manager; make recommendations, propose new ideas & initiatives to the Senior Facilities Manager as related to facilities management program goals & objectives.
• Under the direction of the Senior Facilities Manager, respond to inquiries, requests for assistance, concerns, & complaints in a professional, timely and effective manner; communicate problems and make recommendations to Senior Facilities Manager.
• Liaise, establish, and maintain effective working relationships with all CPM teams and stakeholders; support operations as it applies to facilities management; work in a team environment to maintain & enhance the quality standards of all facilities.
• Maintain communication with the Senior Facilities Manager, keep SFM informed of daily needs, issues, opportunities, and feedback.
• Work effectively to gain knowledge & understanding of CPM policies, procedures, & systems; building systems’ operation & maintenance including but not limited to HVAC, plumbing, electrical & life safety; building data including but not limited to ability to read & interpret plans, technical drawings & specifications; repair & maintenance programs for all operational aspects of building systems including but not limited to structural, electrical, mechanical, & safety; CPM maintenance & project contracting procedures and contract administration; CPM budget preparation, expenditures, and management.
• Complete all assignments and duties in a professional & timely manner, and remain accountable for all work assignments & related schedule management.
• Other duties as assigned.

Educational/Experience Requirements
• High school diploma or GED is required • Minimum of 1 year of experience with the discipline of facilities maintenance is required.
• Minimum competency-level knowledge of the general principles of facility maintenance & repair; knowledge of best practices, tools & equipment used to troubleshoot & repair building systems is required.
• Intermediate or better proficiency in personal computing skills & use of Microsoft Office software including Word, Excel, and Outlook is required.
• Ability to successfully interact with a diverse population to include courtesy, tact, and diplomacy as needed to provide/gather information, follow-up on work duties, & establish effective working relationships is required.
• Applicant is required to have a valid Florida driver’s license with a driving record acceptable to company standards.

Supervisory Responsibilities
No direct reports

Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from CPM Department Management, Accounting Department Management, Staff, Vendors, and Tenants. English is required for oral and written communications.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands and fingers, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand.

The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, and extreme heat.

The employee is occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock; moving mechanical parts, extreme cold, and vibration. These conditions are based on the type of facility being managed and will vary. The noise level in the work environment is usually moderate but can be extremely loud depending on worksite.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
Facility Manager Job Description

Available: 5/9/22 through 5/31/22

THIS IS A FULL-TIME SALARY POSITION REPORTING TO THE SENIOR FACILITY MANAGER
Scope of Responsibilities
Within the spirit of “Making People’s Dreams Come True,” the Facility Manager is responsible for the following:

• Receive tactical direction from senior management.
• Execute programmatic goals and objectives through performance of assigned tasks.
• Perform tasks and assignments applying subject knowledge, judgement, and initiative.
• Exercise direct supervision over assigned portfolio, projects, systems, or assigned team members.
• Receive work assignments in terms of team objectives, and specific tasks in terms of individual and collective priorities and deadlines.
• Work is reviewed for individual technical accuracy, compliance to programmatic and team goals and objectives, portfolio budget management, and timely independent task execution.
• Responsible for 100% of allocated portfolio budget development and management.

Essential Duties and Responsibilities

Duties and responsibilities for this position include the following; While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions to be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)
• Develop, implement, and manage repair/maintenance programs for all operational aspects of the building systems, including but not limited to structural, electrical, mechanical and life safety.
• Manage vendors/contractors in the implementation of preventative maintenance programs for all building systems.
• Manage and document compliance with the company risk management standards.
• Maintain ongoing communications with contractors, tenants and team members.
• Compile specs, gather bids, select and manage contractors for maintenance and construction projects. Inspect installations, repairs and monitor progress to ensure conformance to established specifications.
• Identify, analyze and resolve building and property issues, communication with and utilize appropriate vendor/contractors.
• Compile, review and update building data and developer parcel ownership records.
• Analyze and resolve warranty issues with vendors/contractors as needed.
• Manage building and property utility costs.
• Develop and manage operating and capital budgets with Property Manager.

Educational/Experience Requirements
• Bachelor’s degree in Facility Management or Construction Management preferred.
• BOMI, ICSC, IREM, IFMA or other equivalent certifications preferred.
• Minimum of 5 years related experience and/or training; or equivalent combination of education and experience required.
• Applicant must possess working knowledge of commercial building systems, including but not limited to HVAC, plumbing, electrical, and life safety.
• Experience with Property Management Software is preferred.
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook as well as excellent written and oral communications skill.
• Applicant is required to have a valid Florida driver’s license with a driving record acceptable to company standards.

Supervisory Responsibilities
Directly manages the assigned contracts and vendors/contractors working with the Commercial Property Management department. Carry out management responsibilities in accordance with the organization’s policies and applicable laws up to and including making independent decisions. Must be available at all times for emergencies as directed. The Facility Manager is responsible for 0-5 Direct Reports (Non-Manager Level).

Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from CPM Department Management, Accounting Department Management, Staff, Vendors, and Tenants. English is required for oral and written communications.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands and fingers, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand.

The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, and extreme heat.

The employee is occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock; moving mechanical parts, extreme cold, and vibration. These conditions are based on the type of facility being managed and will vary. The noise level in the work environment is usually moderate but can be extremely loud depending on worksite.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
Accounts Payable Assistant Job Description

Available: 11/22/22 through 12/9/22

THIS IS A FULL-TIME HOURLY POSITION REPORTING TO THE ASSISTANT ACCOUNTING DIRECTOR
Scope of Responsibilities

Within the spirit of “Making People’s Dreams Come True”, this position is responsible for processing all invoices received for payments for The Villages Commercial Property Management Department. This involves, compiling and maintaining accounts payable records, while also providing clerical and administrative support as needed. Position provides support services to the Property Management department Staff and Vendors while delivering Raving Fans Customer Service to internal and external customers.

Position requires a solid understanding of basic bookkeeping and accounts payable principles, with strong analytical and problem-solving skills. You should be highly organized, detail-oriented and possess the ability to effectively work both independently and in a team setting.

Essential Duties and Responsibilities

Duties and responsibilities for this position include the following; While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions to be performed when circumstances change or exigencies require (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)

General/Clerical • Receives incoming phone calls from vendors for payment inquiries.
• Performs general, computerized data entry functions; scans inspection files and/or documents.
Accounts Payable
• Receives, reviews, and routes all Accounts Payable vouchers received from vendors
• Batches Invoices in financial systems for payment processing or external distributions.
• Reconciles Vendor Statements.
• Enters all accounts payable invoices that are schedule to be paid into the Financial System for approve routing ensuring:
- Costs are allocated to appropriate cost centers and G/L expense accounts. - Invoice contains all required backup based on Department policies.
• Assist with processing 1099s at year-end to appropriate vendors and independent contractors.
• Prepares various accounting reports and perform other related accounting functions as directed.
• Selects accounts payable invoices for payment based on organization policies and processes cash disbursements weekly.
• Interacts and resolves billing problems with vendors.
• Sets up new vendors in Financial System.

Educational/Experience Requirements
• Minimum of three (3) or more years accounts payable experience.
• Knowledge of computer accounting systems, spreadsheets, and applications.
• Knowledge of office management systems ad procedures.
• Working knowledge of office equipment, like printers, copiers, and fax machines.
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook as well as excellent written and oral communications skill.
• Excellent time management skills.
• Must remain professional, responsive, and cooperative at all times and consistently produce quality work while meeting deadlines.

Supervisory Responsibilities
• No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or portfolio specific training to co-workers.

Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to effectively present information and respond to questions from CPM Department Management, Accounting Department Management, Staff, Vendors, and Tenants. English is required for oral and written communications.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk; use hands and fingers, handle, or feel; reach with hands and arms; and talk and hear. The employee frequently is required to stand.

The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is frequently exposed to risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions, and extreme heat.

The employee is occasionally exposed to high precarious places; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock; moving mechanical parts, extreme cold, and vibration. These conditions are based on the type of facility being managed and will vary. The noise level in the work environment is usually moderate but can be extremely loud depending on worksite.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
Contract Coordinator Job Description

Available: 6/20/23 through 6/29/23

THIS IS A FULL-TIME HOURLY POSITION REPORTING TO THE SENIOR FACILITIES ENGINEER
Scope of Responsibilities
Within the spirit of “Making People’s Dreams Come True,” this classification is responsible for execution of tasks and deliverables.

Essential Duties and Responsibilities

Duties and responsibilities for this position include the following; While this is intended to be an accurate reflection of the current job, Management reserves the right to revise the job or to require that other or different functions be performed when circumstances change (this includes but is not limited to emergencies, changes in personnel, workload, rush jobs or technology developments)
• Receive contract request forms from internal facility & property management customers; review submissions for content and accuracy; engage with stakeholders in a timely manner accordingly.
• Monitor and track contract requests in an efficient manner to ensure requested contract dates are achieved; prioritize & coordinate task assignments.
• Prepare, develop & issue contract documents for services in terms of priorities, deadlines, and objectives, review work for accuracy & content; prioritize & coordinate task assignments.
• Prepare, and develop requests for contract amendments & cancellations in terms of priorities, deadlines, and objectives.
• Compile data, prepare, and develop competitive bid proposals and reports .
• Prepare, schedule, and conduct or support pre-bid meetings for competitive procurements.
• Maintain, research, & manage information in contract database to ensure accuracy of information & content; ensure document retention in DocuWare & Facility Files.
• Maintain, research, & manage information in the contract request (SmartSheet) database to ensure process integrity and stakeholder accountability & process transparency.
• Provide assistance to programs and stakeholders in the development of scope of work, special conditions, clauses and provisions.
• Provide assistance to programs and stakeholders in the evaluation of assigned contracts and in the forecasting of upcoming new contract needs and upcoming expirations.
• Provide assistance to programs and stakeholders in the data generation & review of reports on existing contractual obligations, costs, & compliance.
• Provide & implement process improvement recommendations; assist in the development of departmental policies; work with stakeholders to ensure contract request and administration process compliance.
• Perform complex & specialized contract coordination assignments applying subject knowledge and exercising a high degree of independent judgement & initiative.
• Maintain vendor & key contact files.
• Generate and publish data, process, status, and comparison reports.
• Other duties as assigned.

Educational/Experience Requirements
• Bachelor’s degree and 4+ years of experience working in the development of contract documents is preferred.
• Minimum of 6 years related experience and/or training; or equivalent combination of education and experience that demonstrates the ability to perform the essential duties of the positions is required.
• Applicant must possess working knowledge of the principles of commercial property & facility management including working knowledge of building systems & related maintenance.
• Applicant must have strong working knowledge and use of Microsoft Office software including Word, Excel, and Outlook as well as excellent written and oral communications skill.
• Applicant is required to have a valid Florida driver’s license with a driving record acceptable to company standards.

Supervisory Responsibilities
• Not Applicable

Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. English is required for oral and written communications.

Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand; walk; climb; use hands to touch, handle, or feel; reach with hands and arms; talk and hear.

The employee frequently is required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus while inspecting worksites.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, risk of electrical shock, and vibration due to office equipment. The noise level in the work environment is usually moderate.

Employee and Supervisor have reviewed the above job description and determined that it accurately reflects the position. Employee acknowledges and agrees that he/she is qualified to perform the essential functions of the position with or without accommodation.
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*Must have 1 year minimum in position to qualify
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Submission Information

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